Visit www.zamora-kls.com. Select your shipping country. Browse our lingerie sets, select the items you wish to buy, choosing the size and color if required, then add them to your cart. Once you have selected your items, click "Checkout" and follow the instructions to complete your order.

Please provide your email address at checkout. Once your order has been dispatched, you will receive an email with a tracking number. You can use this number to track your order in real time.

Once your order has been confirmed, it will not be possible to modify or cancel it. However, conditionally, you have 15 days from receipt of your order to make a return, and returns are free of charge. Please refer to our Return and Refund Policy.

Don't forget to check your junk mail or spam folder. If the email isn't in there, please contact our customer service department at the following address: info@zamora-kls.com.

Yes, we deliver internationally. Delivery times and charges may vary depending on the destination.

Delivery costs vary according to the method chosen and your location. We deliver our products from Hong Kong.

Please allow 2-3 business days for us to ship your products once we receive your order. Once shipped, your order should arrive within 5-10 business days, depending on the country of shipment. 

If you have any problems tracking your order, please contact our customer service department at the following address: info@zamora-kls.com.

First, please make sure that your parcel has not been given to one of your neighbors or a member of your household.

If this is not the case, you can contact the customer service department at the following address: info@zamora-kls.com. We will provide you with a solution as quickly as possible.

Please contact our customer service department at the following address: info@zamora-kls.com to tell us whether you would like the order to be resent or refunded.

If your parcel has been declared lost by the carrier, please contact our customer service department at the following address: info@zamora-kls.com to tell us whether you would like the order to be resent or refunded.

Please contactus if you want to return an item and we will send an email back to you within 24 hours.

The returned product must be:

• Unworn
• Unwashed
• In its original packaging
• With its original label

We will not accept returns of any products that have been worn, washed, or if any product has been applied to them. Products returned damaged, soiled, or without a label will not be accepted. For hygiene reasons, bottoms cannot be returned.

If the product is non-refundable, we may return it to you at your expense in accordance with our returns policy.

Zamora reserves the right not to refund a product if any of the above conditions are not met.

Once we have received and inspected the returned items, your refund will be processed within 14 working days. You will receive an e-mail confirmation as soon as the parcel is received and a second email confirmation once the refund has been processed.

The refund will appear on the payment method used for the order.

Returning a product is free of charge. You have 15 days from the date you receive your order to return an item on condition.

Shipping charges will not be refunded when returning an order.

If you notice when you receive your order that one or more products are damaged, please report this as soon as possible to our customer service department at the following address: info@zamora-kls.com.

Please include in your email:

1. The order number.
2. Photos of your damaged item.

Our customer service team will get back to you within 24 hours with a suitable solution.

If you receive something that you did not order, please send an email to our customer service team at the following address: info@zamora-kls.com.

We only offer exchanges for size problems. If you want a different style or a different color, please return the item(s) and place a new order on our site.

For product returns, please follow our Return and Refund Policy.

1. My cup size is B and below. 

We recommend Liliumore, Brassom, and Viridis lines to achieve the best push-up effect. 

2. My cup size is C and above

We recommend Hue, Embrace, and Somnus to ensure comfort.

3. I am very slim.

Our Brassom and Viridis lines have a special size S just for you if your band size is smaller than 70cm. 

We also recommend our corsets: Budkiss and Rosarosa. 

4. I am full bodied.

Hue and Somnus may be ideal for you, comfortably fitting band size over 90cm. 

I want something daily and comfortable 

All our products are designed to provide a comfortable experience. For daily wearing, we recommend Brassom, Viridis, and Edelweiss because they are extremely soft and delicate. 

5. I want something very sexy and exotic

All of our products are designed for sexy women. The sexiest ladies wear our signature designs: Liliumore, Mossy, and Somnus.

6. I like unique colors.

Our products are vibrant and inspired by lavish colors found in nature. Some of our signature lines and colors are:、

• Liliumore - red/Champagne
• Mossy - red/green 
• Brassom - wine/green
• Buddies - purple
• Viridis - green 
• Somnus - red/blue
• Edelweiss - beige

Please contact us if the item you wish to buy is out of stock and we will email you once the product you requested is back in stock.

Please be advised that due to the different styles of our collections, you may be one size for one product and a different size for another.

A size guide is available on each product page. Please be sure to check the sizing guide for each product to ensure the best fit before purchasing.

If you are still not sure, please do not hesitate to contact our customer service team at the following address: info@zamora-kls.com. Please provide your weight, cup size, band size, and waist size.We will get back to you within 24 hours with our recommendation.

Please contact our customer service team at info@zamora-kls.com. We will arrange for a free exchange for the bras only. No exchange of bottoms for hygienic reasons.

The payment methods accepted on the zamora-kls.com site are:

• Credit card (Visa, Mastercard, American Express, UnionPay)
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• Bancontact
• iDEAL

Your banking information is never in our possession and transactions are entirely processed by the secure payment module of our partner Shopify. 

• Make sure that the bank details you enter are correct.
• Try paying on another browser.
• Contact your bank to check whether the transaction has been rejected by them.

As a last resort, please contact our customer service department at the following address: info@zamora-kls.com.